Privacy, explained clearly.

Veyqen is responsible for the processing described on this page.

Privacy contact: support@veyqen.com

Depending on how you use Veyqen, we may process the following categories of information:

• Website and analytics information, including pages and interactions, browser and device information, approximate geographic information, analytics identifiers, and related event information.
• Purchase and fulfilment information, including your email address, payment and transaction identifiers, country, currency, products, quantities, amounts, and related order information.
• Download and security information, including the purchased product, download time, IP address, and user-agent information.

We use information to operate Veyqen, process and fulfil purchases, deliver purchased resources, provide purchase-related emails, secure the service, maintain necessary records, and handle support or disputes.

Where you consent to optional analytics, we use analytics information to understand how visitors use Veyqen and improve the website, products, and checkout experience.

Depending on the processing and the law that applies, we rely on contractual necessity to provide purchased products and related services, legitimate interests and/or legal obligations for operational, security and record-keeping purposes, and consent for optional analytics where consent is required.

We use service providers to operate parts of Veyqen, including payment and order processing, analytics, email delivery, hosting, database services, and file storage.

These currently include Paddle, Google Analytics, Resend, and Cloudflare.

Some service providers may process information outside the European Economic Area, the United Kingdom, or Switzerland.

Where applicable, transfers are made using an applicable adequacy decision or other recognised safeguards, such as Standard Contractual Clauses or applicable Data Privacy Framework mechanisms.

Veyqen uses Google Analytics for optional website analytics. Depending on your region and consent choice, analytics storage may be enabled or denied.

In regions where consent is required, you can accept or decline optional analytics. Declining analytics does not prevent you from using Veyqen or purchasing products.

You can withdraw or change an analytics consent choice using the available privacy controls.

We retain information only for as long as reasonably necessary for the purpose for which it was collected, including fulfilment, transaction records, security, dispute resolution, and legal obligations.

Analytics retention is also subject to the retention settings of the analytics service.

Depending on where you live and the law that applies to you, you may have rights including access, correction, deletion, restriction, objection, and data portability.

Where processing is based on consent, you may withdraw that consent at any time. Withdrawing consent does not affect processing that was already lawful before withdrawal.

You may contact Veyqen about a privacy request or concern at support@veyqen.com.

You may also complain to the data-protection supervisory authority applicable to you.